- Business Process Outsourcing
OUR 100% ON-SHORE BPO CALL CENTRE SERVICES
Our Call Centre services are run independently of our Outbound Telemarketing operation.
We have over 2,000 staff discreetly representing many of the largest local organisations in the country providing a range of BPO Call Centre services.
When you call a high profile company, it’s likely to be our callers that answer and handle your enquiry.
Outsourcing your project to our experienced Call Centre staff makes a great deal of commercial sense as it allows you to dramatically scale your efforts with minimal increase of internal overheads. In addition, technology, personnel, and legal issues can be a huge burden.
With our infrastructure, experience and staff already in place, in many cases we simply require some additional training specific to your business.
- No Initial Infrastructure Cost Barrier
- Ease of implementation
- Scalability on demand
- Quick deployment
- Detailed Analysis and
- Better Results.
Our aim is to position our organisation as your seamless invisible partner to deliver improved business outcomes through strategic value creation.
Our skilled staff can perform any kind of activity involving new or existing customers, whether it be a business or consumer.
This enables our clients to concentrate on the more business-oriented aspects of their processes.
By engaging services, you can literally triple your output in a matter of days.
This process then frees you and your organisations time to focus on other ventures without the need to worry about sick days, training or monitoring, just NO headaches!
And all our callers are 100% locally based offering;
- General Call Answering
- Order fulfillment
- Technical help desk
- Database updating
- Lead Generation and Appointment setting.